
Happy Wednesday! Below, you’ll find:
A conversation with Stacker CEO Noah Greenberg about GEO, distribution, and how ideas surface inside AI systems.
Why you need to treat AI like a construction kit, not just a tool
A free new tool to help you measure how AI chatbots will view your content.
Let’s get started!
THE LEDE
✍ Discovery in an AI World: A Chat With Noah Greenberg
There’s a land grab happening inside companies right now — and a lot of communications teams don’t realize they’re in it. (And because of that, they’re missing the chance to lead.)
As generative search reshapes how information is discovered, someone inside every organization is going to end up “owning” generative engine optimization (GEO). It might be SEO teams. It might be product marketing. It might be growth.
But it could — and in my view, should — be communications.
I recently spoke with Noah Greenberg, CEO of Stacker, who’s been thinking a lot about how ideas travel inside AI systems. His view: communicators have a real opportunity here, but only if they move quickly.
Let’s jump in.
🧭 How can communications teams claim GEO territory inside their companies?
💬 Noah’s take: Two things:
Become the in-house expert. Go read a bunch of research and blogs and become the go-to on how this stuff works, not just some stats about what percentage of citations come from earned media, but really understand how LLMs work and become the in-house expert.
Find small wins. Buy one of the cheap AI analytics tools for $100/month. Get some earned media and then show where you are now being cited for that earned media. At this point, people aren't looking for actual ROI; they're just looking for small wins that give them confidence to put some investment into this.
🔑 Key idea: Early GEO wins come from expertise and quick proof points.
📊 If clicks and traffic matter less, how should communicators measure influence?
💬 Noah’s take: There seems to be consensus around this concept of share of voice — where all of these different AI analytics tools are showing you, for a range of prompts, how often your brand is being mentioned compared to a set of your competitors. This seems to be the best proxy for the question of "are we winning in AI search", but beyond that, you bring up a great point that it's not about clicks. It's about building influence and just showing up and being part of the conversation.
🔑 Key idea: Share of voice in AI results may become the new visibility metric.
🧠 What makes content “AI-worthy” enough for LLMs to cite?
💬 Noah’s take: The lowest hanging fruit here is to make sure that your content is unique, and the easiest way to do that is by making sure that it has data in it. LLMs are citing content that is different and unique, and so content that brings in statistics and data seems to be content that is getting cited the most.
🔑 Key idea: Unique content with original data is more likely to be cited.
📣 In an AI-mediated world, how important is distribution?
💬 Noah’s take: Distribution is the most important. Brands that create content are quickly finding out that the field of dreams is not true. Just because you build it does not mean that they will come. You need to be thinking about distribution across lots of surface areas. And as for how do you make sure that you're being mentioned in AI search — or how do you find readers if they are not coming to your website? — content distribution, through programs like Stacker and others, has been a great way to do this.
🔑 Key idea: If your content isn’t distributed widely, AI systems may never see it.
💡 My thoughts: Noah’s advice points to a shift in how communicators should think about their role. In an AI-mediated world, discovery isn’t just about publishing good content — it’s about making sure the right ideas surface when AI systems synthesize answers. That means understanding how these systems work, measuring influence differently, creating information-rich content, and making sure it’s distributed widely enough to be seen.
And it means comms teams should have to have an outsized role when it comes to GEO. More on that in the next week or two — stay tuned!
Want to share how your team is using AI? Reply to this email — let’s talk!
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🖱 Leading in the AI World
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THIS WEEK IN AI
🌎 We Have to Embrace a Builder’s Mindset
Professionally speaking, the beginning of the AI era is the scariest moment of my lifetime. I’m not someone who avoids change — but this feels different. The fear is palpable.
Most communicators I talk to right now are reacting to AI like it’s a threat. But the people who are winning with it are treating it like a construction kit.
I've spoken with dozens of communicators over the last few months about AI adoption and the through-line is clear: their teams are afraid. Afraid of being replaced, afraid of falling behind, afraid of being obsolete.
On the other hand, I’ve also seen a spark. While that fear is still kind of there, the through-line is excitement. They're overwhelmed — in a good way! — by all the stuff they can do now that they simply couldn't before. Microsoft CEO Satya Nadella keeps talking about how “now anyone can be a software developer” with AI tools and vibe coding. The Wall Street Journal passes along a story about how a plant manager for Colgate Palmolive built an AI-powered tool that gave line workers — who only spoke Greek — access to documentation in their native tongue that explained how to maintain the machinery. And last week, I saw this first-hand when I judged my local high school’s “Start Up” pitch day competition. We are seeing a shift — people aren’t just doing their jobs as written in the job description. They’re creating new solutions that didn’t exist before.
They're thinking like builders.
Ideas no longer have to wait for someone else’s roadmap — they can be prototyped immediately. And every new creation sparks a dozen more ideas.
It’s imperative, as communicators, we do the same. Not because our jobs depend on it — that’s the wrong framing. Our role isn’t to just write great copy, place a story, or manage a channel. Our role is to drive business outcomes by building trust with core audiences, shaping how our organizations are understood, and moving people to act. What do we want them to think, feel, and do? With the tools now available to us, we can build solutions that get us there.
The funny thing is that this — despite the fear many of you are feeling — might actually be the best moment ever to be a communicator. The distance between “I have an idea” and “I built something that works” has collapsed. AI gives us the ability to prototype tools, workflows, and experiments ourselves — without waiting for someone else’s roadmap. That’s why the real shift isn’t technological. It’s mental: communicators have to start thinking like builders. It’s time to embrace that — not the fear.
Here are a few things I’ve been building while experimenting with this mindset — and hope to share soon.
A GEO starter guide — a strategy and roadmap for communicators who want to establish GEO inside their organizations
A LinkedIn post builder for executives — trained on their best historical posts to capture voice and tone
A custom GPT for communications teams — designed to identify where institutional knowledge is siloed and how to unsilo it
None of these are close to perfect. But that’s the point — the barrier to building things is now so low that communicators can start creating solutions themselves. Even if it’s just to get the ideas moving faster.
🌎 Why this matters: AI doesn’t just change how communications work gets done — it changes who gets to build solutions.
For decades, communicators had ideas for better tools, workflows, and ways to reach audiences but needed engineers or product teams to make them real. That barrier has largely collapsed. The communicators who thrive in the AI era won’t just use AI tools — they’ll build systems that help ideas travel, shape narratives, and drive real outcomes.
↗ Your next step: Start acting like a builder.
Find one friction point in your communications workflow and prototype a fix using AI tools. It doesn’t have to be perfect — it just has to exist. The skill communicators need to develop now isn’t just writing prompts. It’s building repeatable systems.
🎯 Quick Hits
Is AI causing a crisis of credibility? This report from PANBlast says, resoundingly, yes. Their survey of over 1,000 consumers found that “two-thirds of respondents experience AI credibility fatigue, and 62% will be more skeptical of information they see online in 2026.” For communicators, that’s a big problem — especially as the line between AI- and human-created content becomes increasingly fuzzy.
In that vein: “Who’s a better writer: AI or humans?” That’s the title of this five-passage quiz from The New York Times. I preferred the human four out of five times, and the fifth one was the closest of the bunch — so, go me?
It looks like Google is tinkering with a new tool that will plug into your work data — Gmail, Drive, and Calendar — and let you create agentic AI automations. Ars Technica has the details, and it’s an unofficial tool right now, so keep an eye on this if you work in a Google-powered shop.
COMMUNITY CREATIONS
🤝 Sarah Evans’ AI Content Scorer
Ensuring that our content is cited by LLMs is increasingly important. And Sarah Evans of Zen Media (and author of PR@ctical) is definitely thinking like a builder! Recently, she put together a free custom GPT that scores your content and makes recommendations, helping it show up better in AI search results — it will help the bots find, trust, and cite your content.
Give it a try — just hit the button below, paste in your content, and let Sarah’s tool work its magic!
Have a prompt, workflow, or other creation to share? Reply to this email and I’ll consider it for a future issue!
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STUFF I MADE FOR YOU
🧰 The Comms Stack Toolbox
In the spirit of “thinking like a builder,” here are things I’ve built while figuring out how communicators can use AI well. I’m sharing them here so you can experiment with them too — and more are on the way.
MESSAGE — My custom GPT that works with you to create a strong first draft for just about any communication. (Learn more about MESSAGE here.)
My AI Prompt Playbook — 600+ prompts designed for real communications work, from narrative shaping to crisis response.
COOL AI TOOLS
🔨 More Tools To Try This Week
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YOUR FEEDBACK WANTED
🔊 Help The Comms Stack Improve
Quick question: how can I help?
What workflows are you struggling with? Where does AI still feel mysterious or overwhelming? What’s worked that you’d like to share with others?
I’m a builder, and I’d love to help you and the rest of The Comms Stack community find great new ways to use AI.
Reply and tell me.
I read every response.
Even a one-sentence reply helps. For example:
“I wish AI could help me with ______.”
What did you think of this week's email?
Until next Wednesday,
Dan

